PRIVACY POLICY · IVF THINK TANK
IVF THINK TANK (hereinafter referred to as "we" or "this platform") values and protects your personal information and privacy. This Privacy Policy explains what information we may collect when you access or use the IVF THINK TANK website and related services, how we use and protect that information, and how you can manage your personal information.
01INFORMATION WE COLLECT
This platform primarily provides services such as searching for overseas assisted reproductive medical information, browsing profiles of fertility clinics and doctors, reading medical knowledge, using calculation tools, and seeking consultation for medical care.
We understand that information related to reproductive needs and medical matters is highly sensitive in terms of privacy. Therefore, we will process personal data in accordance with the principles of lawfulness, legitimacy, necessity, and good faith, and adopt appropriate protective measures as required by applicable laws.
Please read this Policy carefully before using this Platform. For personal information processing activities that require your consent under applicable law, we will separately obtain your consent in accordance with legal requirements. This Policy itself does not constitute your consent to all types of personal information processing activities.
When you use website search, contact, inquiry, feedback, or other functions that require you to fill in information, you may proactively provide us with:
If you voluntarily provide us with information about your personal reproductive history, past treatments, test results, medication usage, or other medical and health-related details, such content may constitute sensitive personal information.
We process relevant information only for specific purposes, when strictly necessary, and in compliance with applicable legal requirements, while implementing protective measures commensurate with the sensitivity of such information. Where separate consent is required by law, we will seek your explicit consent prior to processing and explain the necessity of such processing and its potential impact on your rights and interests.
If you are only browsing publicly available hospital information, medical articles, or other general content on the website, you typically do not need to proactively submit your personal health and medical information.
When you visit this website, we may collect necessary technical and access logs based on the website's operational configuration and the actual circumstances of related technical services, such as:
This information may be used to maintain the normal operation of the website, troubleshoot technical issues, prevent security risks, and analyze overall website usage where applicable.
We collect only the information necessary for the features actually enabled, and we do not consider the mere technical capability to collect certain information as sufficient justification for doing so.
02HOW WE USE INFORMATION
We may use the information we collect for the following purposes:
We will not use personal information for purposes unrelated to those originally disclosed, unless we obtain the required consent or there are other lawful bases prescribed by applicable law.
If we intend to change the purpose or manner of processing personal information, and are required by law to provide separate notice or obtain consent, we will do so in accordance with the relevant requirements.
03Sharing and Disclosure
We value the confidentiality of personal information and will not sell your personal information or provide it to third parties for their independent marketing purposes without authorization.
We may process or provide relevant information to the extent necessary in the following circumstances.
If you explicitly request our assistance in contacting a specific hospital, physician, or other service provider, we may, after obtaining appropriate authorization, provide the information necessary to fulfill such request to the relevant recipient.
Before providing information, we will, to the extent practicable, inform you of the recipient’s identity, the purpose of the disclosure, the categories of information involved, and relevant considerations, and obtain any required consent in accordance with applicable laws.
Please note that after receiving your information, healthcare institutions may independently process the relevant data in accordance with their own privacy policies and applicable laws. You are encouraged to review the privacy policy of the respective institution before submitting any materials.
To maintain the operation of our website or to provide the services you request, we may use necessary technology or business service providers, such as those offering web hosting, system maintenance, email delivery, customer inquiry management, website security, or data analytics services.
Where applicable, we will exercise necessary oversight over the entrusted party, clearly specifying the purposes, methods, and scope of its information processing, and requiring it to adopt protective measures in accordance with applicable laws and relevant agreements.
We will not allow service providers to use entrusted information for purposes unrelated to the commissioned services.
We may disclose necessary information as required by laws and regulations, upon lawful request from judicial authorities or competent government departments, or where such disclosure is necessary to protect the life safety and legitimate rights and interests of users, the public, the platform, and other relevant parties.
For relevant requests, we will verify their legitimacy in accordance with applicable laws and limit the scope of disclosed information to the extent possible.
To the extent permitted by applicable law and subject to the fulfillment of relevant conditions, we may process related information in the event of organizational or business changes, mergers, restructurings, or similar circumstances, and take appropriate measures as required by law to safeguard the legitimate rights and interests of personal data subjects.
04Cross-Border Transfer
As this platform involves overseas medical institutions and healthcare information from different countries and regions, your request to contact foreign hospitals, doctors, or service providers may require the cross-border transfer of your personal information.
Without necessary notice and authorization, we will not assume that your personal information may be sent to overseas institutions solely because the platform involves overseas medical information.
When relevant services genuinely require the transfer of your personal information outside of China, we will fulfill our corresponding obligations in accordance with applicable laws, including, where applicable:
You can learn about the recipients of relevant information and its purposes before authorization, and decide whether to continue using the corresponding service.
Personal information protection regimes may vary across different countries and regions. For further processing by overseas recipients, we will take appropriate measures within the scope of our own statutory responsibilities; however, we cannot substitute for the recipients’ fulfillment of their own legal obligations.
05COOKIES
This website may use cookies or similar technologies to maintain essential site functionality, remember necessary operational states, ensure site security, and, where applicable, analyze overall traffic trends.
Some cookies or similar technologies may be essential for the basic operation of the website, security protection, or features you have explicitly requested. Disabling these technologies may result in some functions not working properly.
If this website enables Google Analytics or other third-party analytics tools, we may process data on site visits and usage in accordance with their actual configurations to understand overall traffic trends and improve the user experience.
Third-party tools may set cookies or process related technical information in accordance with their service mechanisms. We will fulfill the corresponding notification and consent obligations based on the tools actually used and applicable laws.
You can view, restrict, or delete cookies through your browser settings. You may also adjust your preferences for non-essential cookies as prompted when such settings are available on this website.
Please note that disabling certain cookies may affect website functionality. Cookie settings in your browser do not necessarily automatically withdraw all consents you have previously given through other means.
06STORAGE & SECURITY
We will retain personal information for the minimum period necessary to achieve the purposes of processing described in this policy. The specific retention period will be determined based on a comprehensive assessment of factors including the purpose of processing, the type of information, the progress of inquiries or service handling, information security and dispute resolution requirements, and applicable legal provisions.
Upon expiration of the retention period, or when the processing purpose has been achieved or is no longer necessary, we will delete or anonymize the relevant personal information in accordance with applicable laws. Where laws and regulations impose different retention requirements or other circumstances permitting retention exist under law, such matters shall be handled in compliance with the relevant provisions.
The actual storage locations of personal information and the service providers involved are subject to the systems and services actually used by this platform. Where cross-border storage or provision is involved, corresponding obligations shall be fulfilled in accordance with applicable laws.
We will implement reasonable administrative and technical measures, based on the type, sensitivity, and processing risks of personal information, to reduce the risk of unauthorized access, disclosure, alteration, loss, or misuse of personal information.
Relevant measures may include access permission management, account and permission controls, system security maintenance, necessary transmission protection, and security incident response mechanisms. The specific measures implemented are subject to the actual deployment environment.
Although we strive to protect your personal information, there are inherent risks in internet transmission and electronic storage, and we cannot guarantee that any system or method of transmission is absolutely secure.
In the event of or in anticipation of any leakage, tampering with, or loss of personal information, we will take necessary remedial measures in accordance with applicable laws and fulfill corresponding reporting and notification obligations as required by law.
Where notification to individuals is required by law, we will provide, in accordance with applicable regulations, a description of the basic facts of the incident, its potential impact, the measures that have been taken or are planned to be taken, and any necessary precautions you may take.
07THIRD-PARTY LINKS
This website may contain links to official hospital websites, government regulatory authorities, official databases, medical literature, or other third-party websites.
These links are provided for your convenience in querying and verifying relevant information. By clicking on external links, you may be directed to websites or services independently operated by third parties.
The collection, use, and protection of personal information by third-party websites are governed by their own privacy policies and applicable regulations. Unless otherwise required by law, we have no control over how third-party websites operate and make no warranties regarding their privacy practices.
We recommend that you read the privacy policies of third-party websites and verify their identities and the authenticity of related information before submitting personal information to them.
08MINORS
This platform primarily provides overseas assisted reproductive information and related services to adults, with minors not being its main target audience.
We do not intentionally collect personal information from minors under the age of 14. For personal information of minors that requires special protection under applicable laws, we will comply with the specific protection requirements set forth by such laws.
If we discover that personal information of minors under the age of 14 has been collected without proper authorization, we will promptly verify the situation and take deletion or other necessary remedial measures in accordance with applicable laws.
If you are the guardian of a minor and believe that the personal information of such minor may have been improperly collected or used, please contact us using the contact details listed in this Policy.
09YOUR RIGHTS
To the extent permitted by applicable law, you may exercise your rights in relation to the personal information we process, including:
Withdrawing consent does not affect the lawfulness of processing activities carried out based on valid consent prior to its withdrawal. After consent is withdrawn, we may be unable to continue providing certain services that rely on the relevant information.
You may submit your request via the contact email listed at the end of this page, specifying the rights you wish to exercise and the relevant information involved.
To protect the security of your personal information, we may verify your identity to the extent necessary and appropriate. We will handle requests in accordance with applicable laws and generally respond within thirty days after receiving a request and completing any necessary verification. Where otherwise provided by law, such legal provisions shall prevail.
If we are unable to fulfill your request in accordance with the law, we will provide an explanation where applicable.
10POLICY UPDATES
We may revise this Privacy Policy from time to time as our website features, business processes, technical services, or applicable laws change.
The updated version will be published on this page, along with its effective date. In the event of material changes to the purposes, methods, categories of personal information processed, or other significant matters, we will provide appropriate notice in accordance with applicable legal requirements; where consent must be re-obtained under law, we will seek your consent separately.
We recommend that you check this page periodically to stay informed about the latest privacy policy content.
11CONTACT US
If you have any questions about this Privacy Policy, or wish to inquire about, access, correct, delete your personal information, withdraw your consent, or report potential issues regarding the protection of your personal information, please contact us through the following methods.
We will verify your request and process it in accordance with applicable law and this policy.
This Privacy Policy is designed to help users understand how IVF THINK TANK processes personal information and to enable users to make informed choices. The actual collection, use, storage, sharing, and cross-border transfer of personal information shall be governed by the operational practices of the website and applicable laws.
IVF THINK TANK
Long press or scan the QR code to add us for consultation. Working hours: 9:00–18:00
